Quality and design are great. But needs improvement on the coordination especially if there are issues on delay. I hope they can be proactive and do not wait for follow-up if there are pressing concerns about the delivery of the item. It was too late when they offered an alternative solution. Order was placed April 3, the promise was 1-3 days order processing and 1-5 days delivery within Manila Area. Order was delivered only on April 29. The belt for the tumbler also does not fit my 1200ml Tyeso Tumbler and does not have a lock, while the claim of AKAP is it is fit for 2.0 bottles.